Reviews

What Actual Clients Are Saying About 
New England Associates®

Here are some reviews originally submitted to Google for our Boston-area location:

I can’t say enough about this company. They go above and beyond to make sure very client is happy. Ed is top notch. He takes care of you like you are family. He is personable and extremely knowledgeable.
Their service and quality product speaks for itself.

* * * * * Cyndi R

I was referred to New England Associates from a person in Winthrop who had taken care of my hair replacement for many years.When times turned difficult she could no longer service me. I needed help fast and she knew where to send me! I’m glad she pointed me in the right direction and made sure I was taken care of.(thank you T.)The transition has been seamless. Covid has put a strain on all of us now I have fewer worry’s .I am very pleased

* * * * * Steve D

Before finding New England Associates I tried the more advertised hair replacement company at the time and went with them and wasn’t happy with the results at all so dissatisfied I went on a search to find another hair replacement company and thank God I stumbled and found New England Associates the first consultation was great Eddie went above and beyond to help me reach my hair replacement goals and what they can do to help me and the best system for my hair loss and help fix the disappointment of what I experienced with the other hair company. New England associates has changed my life and my confidence level and I can’t thank them enough for what they do for me and every one who walks through their door

* * * * * Johns Impala SS

Always a pleasure being styled here, I always leave looking and feeling the best I can. They work hard to accommodate your requests while giving haircuts, and most certainly work around your schedule when booking appointments. All around a solid service.

* * * * * Christopher M

I’ve been with NEA for over 30 years. I care a lot about my physical health and my appearance. Losing my hair aged the way I look by 20 years. Ed LaDuke and the NEA staff always make certain my hair and the cut looks as natural as possible. Almost as if I had a full head of hair. They use the highest quality hair and stand by their product. They are the best. No matter what time of the day it is Ed and or Nancy are always there to address any and all concern or questions I may have. I very rarely have a need to reach out to them. Nancy is the technician I’ve been going to since I started going to NEA. She is amazing and her attention to detail is second to none. Going to and using NEA was one of the best decisions I’ve made when it comes to my appearance.and I am probably the most finicky person I know. I have high expectations and Ed a d Nancy fulfill those expectations every time. I have no intention of using another hair replacement company. SR

* * * * * Steve R

Hair loss runs in my family and not knowing where to turn only makes it worse. After visiting other specialists I decided to place my trust in New England Associates.
I learned some important tips to slow the hair loss during my consultation, things I did not know would help but did. Now I’m in the process of regaining hair I had lost and am very happy with the results.
I like this company for many reasons including that they take the time to explain why I am losing hair, they are friendly, supportive and offer more options than other companies.

* * * * * Roy H

You can read more reviews from Google or submit your own here.

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Here are some reviews originally submitted to Google for our Northern New England location:

Perfect as always from arrival to service to checkout.

* * * * * David M

The Hair is great quality, no problem making appointments, the hours are good, my hair stylist Terisa is wonderful, the cost is reasonable, I’ve been a customer for over 40 years …..

* * * * * Sheridan F

Been coming there a long time and the stylists always do a great job ,get me in and out in a timely manner.

* * * * * Pam M

I went once for a basic consultation.
The owner was very helpful and honest.
He took his time to assist with information and
provided me with reasonable options.
W.S.

* * * * * Warren S

Have been coming to New England Associates since 2009 and truly can’t imagine going anywhere else. My look is always natural and stylish, highly recommend.

* * * * * Christopher Mates

I’m a younger man and started losing my hair at (age 17)

* * * * * Kyle LaDude

Great staff! The manager Ed is a stand up guy who honors his commitments and word! Lots of fun when you go there too, just an all around friendly and fun staff! I highly recommend them!

* * * * * Robert Winslow

I want to say this place is a nice change from where I had currently been going.

* * * * * Frank C

I have been going here for years and they have been great the whole time!! Great, Friendly service,…

* * * * * Jeffrey Bouley

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* * * * * Gene S

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* * * * * Raymond B

You can read more reviews from Google or submit your own here.

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These are from letters clients have sent to us. To read any of these in their entirety, or other letters from clients, contact New England Associates® today!

Dear NEA,
“Had the second cut-in this morning and it went well. It sure feels good having Terrisa (not sure how to spell here name) back because she is a superior hair cutter and she is fast. I am so glad she is back. Things appeared to be back to normal as I watched everyone doing their jobs. I have to say you did an outstanding job keeping everything together over the past year and a half. I know you had to work hard to keep all your customers happy as well as dealing with all your suppliers. I am sure you learned how the supply chain can deteriorate fast when bad events happens in the world. I am sure all your adjustments you made to your business will better protect your in the future should something like this happens. Thanks for all the hard work you did to keep this business operating during the pandemic as I am sure none of your clients went without hair during this crisis.”
– P.

Dear NEA,
“As a person who does not impress easily, I was blown away by the outstanding patient care given me during my recent procedure at New England Associates®, (The NEA personnel) were discreet, professional, personable and, most of all, they created an atmosphere of comfort and safety that put me at ease.

Unlike your competitors, with whom I’ve had experience, the team at New England Associates® took the time to include my fiancée in the process, to answer all of our questions, and to thoroughly prepare us for what to expect before, during and after the procedure… ”
– T.K.

Dear NEA,
“I want to say thanks for the patient care given me during my procedure at New England Associates®… I really feel good when I get comments like ‘gee you look good’… I just wish I had gone sooner.”
– J.G.

Dear NEA,
“As a loyal customer of New England Associates® for approximately five years, I wanted to let you know how pleased I am with the service I have become accustomed to from all members of your organization. I am also pleased with the products that you offer and the knowledge of your experienced consultants.

I am also impressed with the emphasis that you place on maintaining high customer satisfaction levels with your clients… It has always been my experience when purchasing a product, what you need to consider is the service after the initial sale. I would be most happy to recommend New England Associates® to any of your prospective clients based on service and consideration that I have received from you and your staff.”
– J.L.

Dear NEA,
“Just a few lines to say ‘I love ya’. My hair looks and feels terrific and no one knows what I’ve done…”
– J.M.

Dear NEA,
“Your office is one of the premier establishments in the industry…”
– R.M.

Dear NEA,
“I want to thank you for all the help that you have given me in the last couple of months. I’m sure you remember all the questions and skepticism I had when I first came into your office. Thanks to the patience of you and your staff, I was finally able to feel comfortable and assured that my new hair would be as natural looking as before.”
– J.T.

Dear NEA,
“I just wanted to drop you a line to let you know how pleased I am with my new hair from New England Associates®.”
– S.S.

Dear NEA,
“I would like to take a few minutes of your time to thank you and your staff for all you have done for me over the last few years. You have a most professional and courteous staff. As a salesman, my appearance is of the utmost importance to me. As the saying goes, ‘you never get a second chance to make a first impression’. That first impression can be the difference between success and failure in my business.”
– G.M.

Dear NEA,
Everyone has complimented me on how nice I look… Thanks for helping me renew my confidence in my appearance. It is a big asset, personally and professionally.”
A.A.

Dear NEA,
It has been three years since I underwent my first micro-surgical procedure… I just wanted to take this time to thank everyone there for all the great work and everything they have done for me.”
– V.P.

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You can also check out photos and videos of some actual clients. And you can find out more about what everyone is talking about by contacting New England Associates® today!